This widely used 360-degree feedback tool measures emotional intelligence (EI). Daniel Goleman defines EI as “the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.” The ECI process includes assessments from multiple perspectives—manager, direct reports, peers, customer/clients, and others, as well as a self-assessment. It accommodates an unlimited number of raters.

Although there is a genetic component to EI, studies prove that emotional intelligence can be learned and retained over the long term. The ECI focuses on self-awareness, social awareness, self-management, and relationship management, and measures 18 EI competencies. In addition, it includes verbatim comments. The ECI highlights gaps between how leaders perceive themselves and how others perceive them. The ECI is a psychometrically sound instrument and feedback report gives detailed information in a variety of formats, to assist you in developing improved Emotional Intelligence (EI)

This online instrument is one of the leading 360-degree leadership assessments on the market. Based on the best selling book The Leadership Challenge by Kouzes and Posner, the Leadership Practices Inventory has helped develop the leadership skills of nearly 1 million people worldwide. The LPI evaluates a leaders demonstration of key leadership behaviors defined from Kouzes and Posner’s extensive research over the last 30 years:

• Modeling the Way
• Inspiring a Shared Vision
• Challenging the Process
• Enabling Others to Act
• Encouraging the Heart

LPI Online offers simplified, time saving administration and immediate, streamlined results and 24x7 web-based access for LPI administrators and participants alike. Anyone can learn the skills needed to become an effective leader and the Leadership Practice Inventory Assessment can help. The LPI is effective for individual leaders, and work groups and can be accompanied with individual coaching or a group workshop. Contact us at info@harmonycc.net for more information.

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Why do employees sell, manage, consult, or service customers and clients the way they do? What prompts their enthusiastic responses – a happy customer, a big sales contact landed, a tough problem solved? What can you do to capture their enthusiasm and leverage their unique talents? Values are the drivers behind our behavior.

The Workplace Motivators assessment and report measures the relative prominence of six basic interests or values (a way of valuing life): Theoretical, Utilitarian/Economic, Aesthetic, Social/Altruistic, Individualistic/Political and Traditional/Regulatory. These categories represent motivators that are shared by all types organizations.

Identifying the values drivers of individuals, teams, and organizations reduces conflicts, increases talent retention, improves efficiency and productivity, and energizes any group working together toward common goals. The benefits include reduced turnover, enormous cost savings, and increased satisfaction of internal/external stakeholders.

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Finding the right talent for specific jobs is not just desirable, but ESSENTIAL to business success. Tools that add value to the hiring process are increasingly popular with HR Professionals, line managers and business owners. In addition, the cost of turnover cannot be ignored and are often reported as 3 to 9 times annual salary. Replacing talent quickly and accurately will effectively stop the drain on a company’s resources that is related to employee turnover.

Interviewing Insights reports are designed to assist companies to quickly and successfully prepare for the interview process. These helpful reports will target talent early in the hiring process paving the way for second-level interviews and/or more in-depth assessments of specific capabilities (i.e. Sales, Customer Service, Executive, etc.)

An investment in the Interviewing Insights reports can yield important results and valuable benefits in several areas:

• Save time and effort in preparing for interviews
• Target the right type of talent at the beginning of the hiring process
• Identify suitable candidates accurately through behavioral profiling
• Achieve successful hiring faster, saving bother time and money

Sample reports are available in both General and Sales.